Smart Controller Program


Process Guidelines

To begin the process, you must first validate your agency account. To do this, you will need your water company account number and zip code. Once validated, simply follow the steps below to get started.

Step 1 - Create Your Online Profile

In the profile, you will provide an email address and create a password. You can then log onto the website to view the progress of your project through the dashboard, as well as view resources. Feel free to return to your dashboard throughout the process.

Step 2 - Take the online assessment

You must take our on-line class and pass our online assessment, which takes about an hour. 

Step 3 - Submit your application

Once you have taken your assessment, the next step is to complete your application. It takes about 20 minutes to complete the application and can typically be done in one session. First, you will need to answer some questions about your site; you will then upload a copy of your water bill and an image of your existing controller.

  • In order for an application to be approved, the owner of the water account must be current on its water utility bill and cannot be in violation of any SCV Family of Water Suppliers’ water-use prohibitions in effect during that period.

Step 4 - Redeem your voucher

Once we have reviewed and approved your application you will be emailed a voucher that can be redeemed at a local supplier for your new controller.

Step 5 - Installation and inspection

About 30 days after your voucher has been redeemed and you have installed the controller, a CLWA contractor will call you to schedule an on-site inspection.